Virgin Blue and their associated Velocity Rewards program are in for a wild few weeks.
We’ve got a treat for you – a free upgrade to Velocity Gold! Given you came so close to making it on your own, we wanted to say thanks so much for your ongoing commitment to the Virgin Blue Group, we really love having you around.A golden year on us!
To find out what’s in store for you over the next 12 months, please keep reading.
This afternoon an email congratulating every single Velocity Rewards member on their upgraded status was sent out their Australia and New Zealand customers.
Attempts to access the Velocity Rewards site were met with error messages and outages.
The Velocity Rewards contact centre is telling recipients to simply disregard the message. But I don’t think it’s going to be that simple. Velocity Rewards have admitted sending the email. And there is no caveat contained within the email advising that it may be withdrawn.

