Tag Archive for google

The Nexus One in Australia

Nexus One

My Nexus One has Arrived

My Nexus One arrived yesterday here in Brisbane (thank-you DHL).
So far I am beyond impressed with the phone, and I am pretty confident this could be the phone that will actually be able to challenge other devices.
I am already a big Android OS supporter. What I have not been to keen on so far are the devices that are running it. My experience so far has only been with the ADP1 (or HTC Dream) and the ADP2 (or HTC Magic / Google I/O). They are nice phones, but far too underpowered for the needs of Android.
Finally however, the Nexus One comes with the power needed to use the phone as intended. Run apps, even in the background. Take great photos, and talk on the phone.
There are a few niggling things that are annoying – but I am hoping future updates will deal with it.
So often the Google developers seem to forget that Google accounts don’t always end in “@gmail.com”. As is the case with the automatic Picasa syncronisation built in to the phone. Although my PicasaWeb account is under my email address, the sync application has decided that I can’t possibly sync with it – which is a touch annoying.
Of slightly more concern are the four “soft” buttons at the base of the screen. They are the back, menu, home and search buttons common to most Android handsets, however, on the Nexus One – they are not actually physical buttons – just touch sensitive areas.
So far – it seems that you have to be touching another part of the phone at the same time as pressing these soft buttons to have any chance of activating them. This can get quite frustrating if you want to put the phone down on a desk and use it.

The Back of the Nexus One

Rear image of the Nexus One

All in all I am really impressed with the phone. My business partner Adam, who has been searching for a phone for quite some time has spent the better part of a day playing with it as well, and even he has decided that it may be the device he has been searching for as well.
I hope that an Australian carrier (all the evidence points to Vodafone being the first) brings this device to market quickly here. I feel just a touch greedy keeping the Nexus One to myself.

Google Mail Offline… again

Google has had a tough few months when it comes to outages and today’s Postini outage is just adding to their woes.

Many users of Postini (a wholly owned subsidiary of Google) have been experiencing severe delays of mail, with most reporting delays of around 4 hours.

Postini is not taking calls, as their call centre operates during normal USA office hours only, and to access their support site, you need to request permission which takes up to two business days to process.

The only other option is a call to Google, which has a recording saying they are aware of the problem, and do not know when it will be resolved.

I can see that this is going to become an argument as the “do no evil” company is refusing to admit this is an outage. Google spokesman Jay Nancarrow has been quoted as saying

We’re aware of an issue that’s causing a delay in mail delivery for some Postini customers in the U.S., and are working to fix it as quickly as possible. Outbound mail is fully functional, but inbound mail has been flowing at a reduced rate for affected users. We know how important mail is to our users, so we take issues like this very seriously, and apologize for the inconvenience.

Given the size and veracity of complaints in forums all over the world, it seems like Google is trying very hard to play down a major fault. It is not specific to the USA, nor is it just a reduced rate. Mail is taking upwards of 12 hours to arrive (for us at least) and it seems that it is also affecting outbound – contrary to the statement above.

No Google Hosted App’s… for anybody

Mail and other services are offline for a majority of users

Mail and other services are offline for a majority of users

It would seem that Google’s week is off to a bad start. After some intermittent faults appearing late Tuesday (AEST) it seems that the hosted apps and gmail service is completely offline for all users.

Google has said that it expects to have the services restored early Wednesday – but we are now already at that time. And many business and schools that have switched to Google Hosted Applications will be turning up and trying to log in, only to find themselves unable to access their email.

Google offers it’s “premiere” customers a 99.9% uptime reliability guarantee (SLA). That means that this month, they are already in breach – given that promise can mean only an outage of about 40 minutes every month.

Google Hosted App’s Offline

Google Hosted Applications and Mail is Offline

Google Hosted Applications and Mail is Offline

Annoyingly it seems that the Google Hosted Services have suffered yet another major outage. In speaking with the support center they have only just become aware of it, and are currently investigating.

What I find most annoying about this is that we pay for the premium service, but somehow when ever there is an outage of all the unpaid customers, the premium customers also experience that same outage.

Google are still yet to update their status page about the issue, and it seems like they have been taken a little by surprise.

[UPDATE 20:21 8 May] It seems that this has rapidly spread to all of gmail. Not just hosted applications, gmail itself seems to be completely offline.

[UPDATE 20:28 8 May] And we are all back and happy again. Still no information on the Google Status page as to the cause of the outage though.

So you want a Google Android Phone?

For those of you here in Australia that are disappointed about Kogan’s decision to “delay” the sale of their Agora Android Phones, there is still a 100% legitimate way to get your hands on a phone running Google Android.

To purchase a legally unlocked, fully working Android handset – you simply need to be a member (a publisher) of the Google Android Marketplace.

To sign up – just express your interest here. It costs $US25.

Once you have signed up, you will be able to log in to your market place account, and you will be permitted to purchase your very own “development only” handset.

It will cost you around $US399 all up to get the phone into your hands you won’t walk away with change from $US550.

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