Tag Archive for Wireless

AirPort Express Crashing

Airport Express Wireless Ethernet Router

Airport Express Wireless Ethernet Router

It would seem that I have inadvertently found a way to make Apple’s Airport Express‘ crash. And – it’s pretty easy. Simply setting them to Channel 11 causing them to fail intermittently, and normally the only way to recover them is by power cycling.

I have been trying to rework our network here because of some overlap and coverage issues from the 4 wireless access points. As such I was changing which adapters were on the non-overlapping wifi channels (1, 6 and 11).

In doing so – I made the two Airport Express’ channel 11, which seems to have been a big mistake. Almost immediatly after making the change, just having the Airport Utility open would show them disappearing, and then reappearing sometimes minutes later, sometimes hours.

I can only assume it’s a design fault with the boards, but – it’s a design fault that seems to have existed for some time. One Express is an original, the other was only purchased early this year.

I can’t even be bothered reporting it to Apple support, the Australian support line is… well, useless. If I thought for a second that they would actually lodge it as an issue – I would, but I know that it will be in one ear and out the other.

More Telstra NextG Broadband Issues

After a little over three hours on the phone today, I ended up speaking to “Matt” at an Australian call center. He introduced himself as the floor team leader, and then looked over my account.

Long story short, my phone went flat after arguing with him for a little over 40 minutes. He would not reimburse me for my outstanding incorrectly billed amounts, and would only log a fault – after which – Telstra may refund the overcharges.

Here’s a breakdown of where I have been over-charged (mostly for my own record… but also for your entertainment).

Breakdown of overcharges by Telstra for Prepaid Data

Breakdown of overcharges by Telstra for Prepaid Data

My data usage should have cost around $3.60 so far since I created the account less then a week ago. I have however been charged over $115. I am completely lost as to how Telstra can allow this to go on, if the tables were turned – I am sure this would have been fixed a long time ago.

Given that I haven’t had any love from Telstra – I have had to lodge my complaint with the TIO.

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